Technical Support (Cloud Services) Executive
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Location:
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Salary:₹20,000 - ₹25,000 / month
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Job type:Full-Time
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Posted:2 years ago
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Category:Cloud Services, Technical Support Executive
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Deadline:April 21, 2024
Key responsibilities:
1. Troubleshoot and provide technical support to clients via email, chat, and telephone using Zoho Desk
2. Coordinate with data center/partner/principal for resolution of technical issues
3. Use, create and update online knowledge-base articles for effective technical support to clients
4. Acquire certification in competencies as per management instructions
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