1. Timely Payment Collection: Ensure all rental payments are collected promptly and accurately from customers, following established payment collection procedures.
2. Asset Recovery: Manage the process of recovering rented assets from customers upon the completion of their rental period, using technology or, legal resolutions
3. Customer Communication: Engage with customers through various communication channels to remind them of upcoming or overdue payments, providing assistance and guidance to resolve any payment-related queries or concerns.
4. Deposit Refund: Initiate deposit refunds of orders which are not automatically processed. Investigate the issue and process them manually on a timely basis.
5. Reporting and Documentation: Prepare regular reports on payment collection activities, recovery efforts, and outstanding accounts, providing updates to the management team as required.