1. Assist in day-to-day operations, including scheduling, dispatching, and monitoring service requests.
2. Coordinate with service professionals for timely and efficient service delivery.
3. Help analyze operational data to identify areas for improvement and implement corrective actions.
4. Collaborate with Customer Support team to address customer queries and concerns.
5. Support the development and implementation of operational strategies.
6. Maintain operational documentation and conduct market research.
7. Participate in team meetings and collaborative activities.

Requirements:

1. Operations Management, or related field.
2. Strong organizational and multitasking skills.
3. Excellent communication skills (verbal and written).
4. Proficiency in Microsoft Office.
5. Detail-oriented and committed to high-quality work.
6. Ability to work independently and in a team.
7. Prior experience in operations or customer service is a plus.