Selected employee’s day-to-day responsibilities include:
1. Maintain constant communication with management, staff, and customers to ensure proper operations of the organization
2. Gather and analyze consumer behavior data
3. Work on operational emails and messages for workshops
4. Maintain records of workshops and their data
5. Improve the lifetime value, upsell and cross-sell rate, customer churn, and net promoter score
Job Types: Full-time, Regular/Permanent
Salary: 20,000.00 – 30,000.00 per month
Benefits: health insurance & paid sick time
Schedule: Day shift
Language: English (Required); Hindi (Preferred)
Shift availability: Day Shift (Required)
Experience:
1. Email marketing: 1 year (preferred)
2. Customer support: 1 year (required)
3. Total work: 2 years (preferred)
Annual CTC: ₹ 2.4 – 3 LPA
Annual CTC breakup:
1. Fixed component: 80%
2. Variable component: 15%
3. Other incentives: 5%