1. Assist in managing computer systems, servers, and networks
2. Monitor performance and troubleshoot issues
3. Support network configuration and maintenance for optimal performance
4. Aid end-users with technical problems, responding promptly to IT helpdesk tickets
5. Install, configure, and troubleshoot software, and assist in hardware setup
6. Gain exposure to database tasks like data entry and querying
7. Help apply updates and security fixes for stability
8. Learn about various systems and software used
9. Troubleshoot IT issues
10. Gain skills in software and hardware setup