Are you a highly motivated individual with excellent English proficiency? Look no further! Squarcell Resource India Private Limited is seeking a dynamic Customer Service Executive to join our team.

Key responsibilities:

1. Handle customer inquiries promptly and professionally, ensuring customer satisfaction with every interaction
2. Provide exceptional support via phone, email, and chat, resolving issues and addressing concerns efficiently
3. Offer product knowledge and guidance to customers, assisting them in making informed purchasing decisions
4. Collaborate with cross-functional teams to resolve complex customer problems, escalating issues when necessary
5. Maintain accurate records of customer interactions and transactions, updating customer details in the database
6. Continuously develop and refine customer service techniques to enhance the overall customer experience
7. Contribute to team goals by achieving individual performance targets and participating in regular training sessions

If you have a passion for delivering exceptional customer service, possess excellent verbal and written communication skills, and thrive in a fast-paced environment, we want to hear from you! Join our team at Squarcell Resource India Private Limited and embark on an exciting career journey. Apply now!