Key responsibilities:

1. Handle inbound and outbound calls in a professional manner, ensuring excellent customer service
2. Assist customers with their queries, complaints, and concerns, providing accurate and timely resolutions
3. Maintain customer records and update any relevant information in the system
4. Work closely with team members to achieve individual and team targets
5. Follow company guidelines and policies while interacting with customers, ensuring adherence to quality standards
6. Stay updated with product knowledge and industry trends to effectively address customer needs
7. Provide feedback to management on customer preferences, recurring issues, and areas of improvement

If you have a passion for customer service, strong communication skills, and the ability to handle challenging situations, we would love to hear from you. Join our dynamic team and contribute to our mission of delivering exceptional customer experiences. Apply now!